Privacy Policy & Terms of Use
Privacy Policy
Last updated: June 23, 2026
Dahlia Center - Women's and Perinatal Psychiatry (“Dahlia Center,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we may collect, use, disclose, and protect information when you visit our website at https://www.dahliaperinatal.com/ (the “Website”).
This Privacy Policy applies to information collected through this Website. It does not replace any HIPAA Notice of Privacy Practices or other privacy notices that may apply to patient care, clinical records, scheduling, patient portal communications, intake forms, telehealth visits, or other healthcare services provided through Dahlia Center or its third-party clinical platforms.
By using this Website, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
Personal Information You Voluntarily Provide
When using this Website, you may choose to provide certain personal information through a general website form or other website feature. This may include:
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Email address
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First name and/or last name
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Message content or other information you choose to submit
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Please do not use general website forms to submit protected health information, urgent clinical concerns, medical records, or sensitive information that should be shared through Dahlia Center’s secure patient portal, scheduling platform, or other approved clinical communication channels
Usage Data Collected Automatically
When you visit the Website, certain information may be collected automatically. This may include:
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Your device’s Internet Protocol address, such as IP address
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Browser type and version
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Device type and operating system
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Pages visited on the Website
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Time and date of your visit
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Time spent on pages
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Referring websites or search terms
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General location information
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Other diagnostic or website performance data
This information helps us understand how visitors use the Website and how we can improve website performance, content, accessibility, and user experience.
Cookies and Similar Technologies
Our Website may use cookies or similar technologies through Wix, Google Analytics, and related website tools. Cookies are small files placed on your device that help websites function, measure site traffic, understand visitor behavior, and improve the website experience.
These technologies may help us:
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Keep the Website functioning properly
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Understand which pages visitors view
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Monitor site traffic and performance
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Improve content and user experience
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Identify and fix technical issues
You can manage or disable cookies through your browser settings. Some Website features may not function properly if cookies are disabled.
Analytics and Website Performance Tools
We may use website analytics and performance tools, including Wix Analytics, Google Analytics, and Google Search Console, to better understand how visitors use the Website and to improve website content, performance, search visibility, and user experience.
These tools may collect information such as pages visited, browser type, device information, general location information, referring websites, search performance data, and interactions with the Website.
These analytics tools are not intended to collect protected health information. Visitors should not submit medical, mental health, or other sensitive clinical information through general website forms.
Scheduling, Patient Portal, and Clinical Communications
Dahlia Center uses CharmHealth for online scheduling, patient portal communications, intake forms, appointments, telehealth-related workflows, and other clinical or administrative communications.
When you use CharmHealth or any other third-party platform connected to Dahlia Center’s services, the information you provide may be governed by that platform’s own privacy policy, terms of use, security practices, and applicable healthcare privacy laws.
Please use CharmHealth or another approved secure communication channel for clinical communications, protected health information, intake paperwork, appointment-related messages, and sensitive health-related information.
General website forms are not intended for protected health information, urgent clinical concerns, medical records, or emergency communication.
How We May Use Information
Dahlia Center may use information collected through the Website for the following purposes:
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To provide, operate, and maintain the Website
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To respond to messages or requests submitted through the Website
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To understand how visitors use the Website
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To improve Website content, performance, design, accessibility, and user experience
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To monitor and troubleshoot technical issues
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To protect the Website from misuse, spam, security threats, or unauthorized activity
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To comply with legal obligations
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To protect the rights, privacy, safety, or property of Dahlia Center, Website visitors, patients, providers, staff, or the public
We do not use general Website forms as a substitute for secure clinical communication.
How Information May Be Shared
We may share limited information with trusted service providers who help us operate, maintain, analyze, or improve the Website. These may include website hosting providers, analytics providers, form tools, security tools, or other technical service providers.
Examples may include Wix, Google Analytics, Google Search Console, and other website-related tools or platforms.
We may also disclose information if required to do so by law or in response to valid legal requests, or when we believe disclosure is necessary to:
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Comply with a legal obligation
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Protect and defend the rights or property of Dahlia Center
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Prevent or investigate possible wrongdoing in connection with the Website
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Protect the safety of Website visitors, patients, staff, providers, or the public
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Protect against legal liability
We do not sell personal information collected through this Website.
Retention of Information
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
Website form submissions, correspondence, analytics data, and technical logs may be retained for different periods depending on the purpose of collection, legal requirements, security needs, and the systems used to store the information.
Where possible, we may delete, aggregate, or anonymize information when it is no longer needed.
Data Security
The security of your personal information is important to us. We use commercially reasonable safeguards to protect information collected through the Website.
However, no method of transmission over the Internet or method of electronic storage is completely secure. While we work to protect your information, we cannot guarantee absolute security.
For clinical communications or sensitive health-related information, please use Dahlia Center’s secure patient portal or other approved clinical communication channels.
Your Choices and Rights
Depending on applicable law, you may have the right to request access to, correction of, or deletion of certain personal information you have provided to us through the Website.
You may contact us using the information below to request access, correction, or deletion of personal information collected through the Website. Please note that we may need to retain certain information when required or permitted by law, for security purposes, or to resolve disputes.
You can also manage cookies through your browser settings.
Children's Privacy
This Website is not directed to children under the age of 16. We do not knowingly collect personally identifiable information from children under 16 through the Website.
If you are a parent or guardian and believe that a child has provided personal information through the Website, please contact us. If we become aware that we have collected personal information from a child under 16 without appropriate consent, we will take steps to delete that information.
Links to Other Websites
The Website may contain links to other websites, platforms, or third-party services that are not operated by Dahlia Center.
If you click on a third-party link, you will be directed to that third party’s website or platform. We encourage you to review the privacy policy and terms of every website or platform you visit.
We are not responsible for the content, privacy policies, security practices, or terms of any third-party websites or services.
Emergency and Clinical Disclaimer
This Website is for general informational purposes only and is not intended for emergencies or urgent clinical needs.
Do not use this Website or general website forms to communicate urgent medical or mental health concerns. If you are experiencing a medical or mental health emergency, call 911 or go to the nearest emergency room.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last updated” date.
You are encouraged to review this Privacy Policy periodically for any changes. Changes are effective when they are posted on this page.
Contact Us
If you have questions about this Privacy Policy, you can contact us by email:
dahliacenter@dahliaperinatal.com
Terms of Use
Last updated: June 23, 2026
These Terms of Use describe the terms and conditions that apply when you access or use the Dahlia Center - Women's and Perinatal Psychiatry website at https://www.dahliaperinatal.com/ (the “Website”).
By using this Website, you agree to these Terms of Use. If you do not agree with these Terms, please do not use the Website.
Website Content Is for Informational Purposes Only
The information provided on this Website is for general educational and informational purposes only. Website content may include information about mental health, reproductive psychiatry, hormonal health, integrative care, whole-body mental health, provider specialties, services, conditions, and related topics.
This content is not intended to be a substitute for professional medical advice, diagnosis, treatment, therapy, psychiatric care, or other healthcare services. You should not rely on information from this Website as a replacement for care from a qualified healthcare provider.
Always seek the advice of a qualified healthcare provider with any questions you may have about a medical, mental health, psychiatric, hormonal, or other health-related concern.
No Provider-Patient Relationship
Your use of this Website does not create a provider-patient relationship between you and Dahlia Center, its providers, staff, contractors, or affiliated professionals.
A provider-patient relationship is only established through Dahlia Center’s formal intake, scheduling, consent, and clinical care processes.
Submitting a general website form, reading Website content, clicking a link, scheduling through a third-party platform, or contacting Dahlia Center through the Website does not, by itself, create a provider-patient relationship.
Emergency and Crisis Disclaimer
This Website is not intended for emergencies, crisis support, or urgent clinical communication.
Do not use this Website, general contact forms, email, or non-secure communication channels for medical emergencies, mental health emergencies, urgent medication concerns, safety concerns, suicidal thoughts, or other crisis situations.
If you are experiencing a medical or mental health emergency, call 911 or go to the nearest emergency room.
If you are in emotional distress or experiencing thoughts of suicide or self-harm, call or text 988 to reach the Suicide & Crisis Lifeline in the United States.
Clinical Communications
Dahlia Center uses CharmHealth for online scheduling, patient portal communications, intake forms, appointments, telehealth-related workflows, and other clinical or administrative communications.
Clinical communication, protected health information, intake paperwork, appointment-related messages, and sensitive health-related information should be submitted through CharmHealth or another approved secure communication channel provided by Dahlia Center.
General website forms are not intended for protected health information, urgent clinical concerns, medical records, or emergency communication.
Accuracy of Website Information
Dahlia Center makes reasonable efforts to keep Website content accurate and up to date. However, healthcare information, provider availability, service offerings, locations served, insurance information, scheduling options, and other details may change over time.
We do not guarantee that all Website content is complete, current, or error-free at all times. Dahlia Center may update, revise, remove, or change Website content at any time without notice.
Intellectual Property and Website Content
All content on this Website, including text, page copy, graphics, design elements, layouts, images, logos, branding, service descriptions, condition page content, and other materials, is owned by or licensed to Dahlia Center unless otherwise stated.
Website content may not be copied, reproduced, distributed, modified, republished, displayed, posted, transmitted, adapted, or used for commercial purposes without prior written permission from Dahlia Center.
Unauthorized use of Website content, including copying or adapting content for another business, practice, website, marketing material, or commercial purpose, is prohibited.
Third-Party Links and Platforms
This Website may include links to third-party websites, platforms, resources, scheduling tools, patient portals, or other external services. These links are provided for convenience only.
Dahlia Center does not control and is not responsible for the content, privacy practices, security practices, terms, availability, or accuracy of third-party websites or services. Use of any third-party website or service is at your own discretion and subject to that third party’s terms and policies.
Acceptable Use
You agree not to use this Website in any way that could violate applicable law, interfere with Website security or functionality, attempt to gain unauthorized access to connected systems, transmit harmful code, submit false or harmful content, scrape or misuse Website content, or otherwise harm Dahlia Center, its providers, staff, patients, visitors, or the public.
Dahlia Center reserves the right to restrict or block access to the Website if we believe the Website is being misused.
Limitation of Liability
To the fullest extent permitted by law, Dahlia Center, its providers, staff, contractors, owners, affiliates, and service providers will not be liable for any damages arising out of or related to your use of, or inability to use, this Website.
This includes damages related to reliance on Website content, errors or omissions, Website interruptions, technical issues, third-party links, third-party platforms, data loss, unauthorized access, or other Website-related issues.
Nothing in these Terms is intended to limit liability where such limitation is not permitted by law.
Privacy
Your use of this Website is also governed by our Privacy Policy, which explains how information may be collected, used, and protected when you visit the Website.
Changes to Terms
Dahlia Center may update or revise these Terms of Use from time to time. Any changes will be posted on this page with a revised “Last updated” date.
Your continued use of the Website after changes are posted means you accept the updated Terms of Use.
Governing Law
These Terms of Use are governed by the laws of the State of Illinois, without regard to conflict of law principles.
Contact Us
If you have questions about these Terms of Use, you can contact us by email: